More flexibility for your holiday
For the year 2021 you can change and move existing and new reservations up to 3 days before arrival free of charge
if there are travel restrictions or legal measures concerning a trip to South Tyrol
Should all restrictions and measures associated with Covid-19 be lifted, our general Tann cancellation conditions will apply again.
Cancellation of your stay up to 21 days before arrival is free of charge.
In case of cancellation of the stay 14 days before arrival 50% of the invoice amount has to be paid.
If you cancel your stay less than 14 days before arrival 100% of the invoice amount has to be paid.
The cancellation policy is part of the accomodation contract and is valid for guests and host.
Did you know that...
... we recommend all our guests to stipulate the European Travel Cancellation Insurance?
... the European Travel Cancellation Insurance includes a free Covid-19 cover since May 2020?
Below you will find important information on cancellation cover due to the exceptional Covid-19 situation.
Trip cancellation insurance
Before a trip, an unforeseen ocurrence can happen, with our cancellation insurance you are financially covered. If you take a booked hotel stay late or not at all or break it off betimes, cancellation charges can be redeemed. In order to avoid any expenses in such cases, we recommend you to effect a trip cancellation insurance, with which you are covered by the insurance company Europäische Reiseversicherung.
Therefore we recommend to effect a travel cancellation insurance: